Data Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you interact with BetMcLean. We take your privacy seriously and set out below the main categories of data we may process, how we use that information, and the choices available to you. The policy applies to data collected through our website, apps and customer support channels.
Types of data we collect
Personal data
When you create an account or contact us we may collect personal information such as your name, date of birth, address, email, telephone number and identification documents. We also collect account credentials, verification records and any communications you send to our team.
Technical data
We collect technical information about the devices and browsers you use, IP addresses, log files, device identifiers and usage data. This helps us maintain service stability, provide account protection and improve site performance.
Transactional data
Transactional data covers your deposits, withdrawals, bets, game activity, payment method details and customer service interactions. We may also retain records needed for fraud prevention, regulatory checks and to resolve disputes.
How we use your information
We use data to operate and improve our service, to manage accounts, process payments, verify identity and prevent fraud. Personal and transactional information is used to provide customer support, to administer security checks and to respond to legal or regulatory inquiries where necessary.
Data protection practices
We implement technical and organisational measures to protect personal data, including encryption in transit, access controls and regular security reviews. Access to personal information is restricted to authorised staff and third-party providers who perform services on our behalf, and who are contractually required to keep data secure.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, provide a personalised experience and to gather analytics on site performance. You can manage cookie settings through your browser or device. Third-party analytics and advertising providers may also set cookies; please review their policies for details.
User rights
You have rights over your personal data, including the right to access the information we hold, request rectification of inaccurate data, restrict processing in certain circumstances and object to processing where applicable. You may also request a copy of your data in a commonly used format.
Access, correction and deletion of data
To access, update or request deletion of your personal data, contact our support team. We will verify requests to protect account security and may retain limited information where required for legal or legitimate business purposes, such as fraud prevention or dispute resolution.
Information sharing and third parties
We share information with third-party service providers who support payment processing, identity verification, fraud prevention and IT hosting. We may also disclose data where required by law or to protect our rights. Where possible, we limit the data shared and require partners to meet appropriate security standards.
Privacy policy updates
We may update this policy from time to time to reflect changes in our operations or legal requirements. Material changes will be communicated via the website or direct notification to account holders. If you have questions about this policy or how Bet Mc Lean handles your data, please contact our support team.